Our Network

Infrastructure

Ghost Gamer Broadband is proud to have infrastructure supported via a business grade ISP(Internet Service Provider). We built Ghost Broadband specifically, so your connection has everything it needs to give you an edge on the competition.

Many high street ISPs choose to prioritise a few types of traffic over others which can result in bottle necking. Subsequently, gamers experience extended times downloading games & updates as well as joining lobbies and general poor in game performance. The Ghost network is managed with gamers in mind, no oversubscribing and no bottle necking. We have intentionally tuned our network for gamers needs and selected transit carriers to move traffic between external networks to keep latency low, increased in game performance and faster downloads.

Resilience

Our internal and external uplinks are made up of multiple,diverse 10Gbps fibre circuits for maximum up time in the event of a link, provider, or hardware failure. This ensures you are online to the highest possible standard where we have full control.We believe faults should be dealt with quickly. While we can’t prevent every fault, we want you to be focused on winning, not stressed about your connection.

A Connection for Gamers

The team at Ghost built and support every Ghost Gamer connection with no reseller or “middle-man”. We have direct access to customer Openreach line profiles on the UK network. Being direct-to-network gives us the ability to offer true diagnostics when required to ensure you are getting the most out of your connection while maintaining a low ping profile, high speeds and high stability.

Our large uplinks and network capacity give us the ability to offer true unlimited DSL, FTTC and FTTP packages without the need for traffic management, prioritisation, or slowdowns. The traffic on our network gets to its destination as quickly as possible.Your connection doesn’t cause you headaches or get in the way of your online game play.

ORDER NOW

What Ping rates can I expect on Ghost?

Below are some examples of pings to popular destinations from a Ghost Gamer Broadband connection tested from a home account in Horsham, West Sussex on an FTTC fibre broadband:

Steam Store Website (store.steampowered.com)
Reply from 23.214.128.200: bytes=32 time=8ms TTL=58
Reply from 23.214.128.200: bytes=32 time=8ms TTL=58
Reply from 23.214.128.200: bytes=32 time=8ms TTL=58
Reply from 23.214.128.200: bytes=32 time=8ms TTL=58

PlayStation Network Website (playstation.com)
Reply from 104.103.154.90: bytes=32 time=9ms TTL=56
Reply from 104.103.154.90: bytes=32 time=9ms TTL=56
Reply from 104.103.154.90: bytes=32 time=9ms TTL=56
Reply from 104.103.154.90: bytes=32 time=9ms TTL=56

Xbox Live Website (www.xbox.com)
Reply from 23.214.121.148: bytes=32 time=8ms TTL=58
Reply from 23.214.121.148: bytes=32 time=8ms TTL=58
Reply from 23.214.121.148: bytes=32 time=8ms TTL=58
Reply from 23.214.121.148: bytes=32 time=8ms TTL=58

Google (google.co.uk)
Reply from 216.58.198.99: bytes=32 time=8ms TTL=54
Reply from 216.58.198.99: bytes=32 time=8ms TTL=54
Reply from 216.58.198.99: bytes=32 time=8ms TTL=54
Reply from 216.58.198.99: bytes=32 time=8ms TTL=54

BBC (bbc.co.uk)
Reply from 151.101.0.81: bytes=32 time=8ms TTL=59
Reply from 151.101.0.81: bytes=32 time=8ms TTL=59
Reply from 151.101.0.81: bytes=32 time=7ms TTL=59
Reply from 151.101.0.81: bytes=32 time=8ms TTL=59

ORDER NOW

SPEED & QUALITY

FIBRE BROADBAND

Speeds up to 80Mb/s download and 20Mb/s upload.
Prices from £43.99 per month.

ADSL BROADBAND

Speeds up to 20Mb/s download and 1Mb/s upload.
Prices from £28.99 per month.

FIND OUT YOUR SPEED

My ping rates have suddenly increased?

Most of the time on Ghost Gamer Broadband this due to Interleaving. Interleaving is an error-correction algorithm designed to improve broadband stability on long or noisy phone lines.

Interleaving helps stabilise your broadband, which improves your browsing and streaming experience. However, the downside is that, whilst the overall sync speed is the same, interleaving adds additional latency which is typically around 8-9ms.

Interleaving can't be switched off for FTTC lines, but you can ask for it to be switched off on ADSL services. We will review all options available to you in this scenario to profile your line as best as possible.

Interleaving is controlled by an automated process called DLM which is completely handled / managed by Openreach. Unfortunately, at this time we have little influence on this for FTTC based lines due to Openreach restrictions.

ORDER NOW

How is Ping measured?

Not all broadband services are created equal and the requirements of people using a broadband connection can vary from application to application.

Latency or “Ping” is the measurement of how long it takes to get data from one end of a link to the other, measured as “round trip time” (getting data from A to B and then back to A).

Standard measurements of this are between the customer’s equipment and the ISPs network. Many games also show a latency measurement as well referred to as “Ping” however this will be measured all the way to the connected game server and back.

The thing you are looking for is consistent and low latency. Latency means delay, and delay means losing a game! There are several factors that affect latency to list but a few:

Physical Distance
Service providers use optical fibre to connect over distances and pass high levels of bandwidth. Data can only travel at the speed of light. This in reality only accounts for a small amount of latency. Additional latency is caused by the number of devices your traffic has to transverse to get to its destination.

Interleaving
Interleaving is a type of error-correction algorithm designed to improve broadband stability on long or noisy phone lines.

Interleaving helps make your broadband more stable, which improves your browsing and streaming experience. However, the downside is that, whilst the overall sync speed is the same, interleaving adds additional latency which is typically around 8-9ms.

Congestion
Another factor in latency is congestion. When a link gets full it will create a traffic queue. The main link that can affect your service which is often over looked is your own service. If someone is downloading or uploading something whilst you are playing then this can fill the line and result in latency spikes or just higher latency.

Congestion within the ISPs network can be an issue and is the direct responsibility of that respective ISP and herein lies the difference between a good ISP like Ghost, and cheaper/common ISPs.

ORDER NOW

WHAT PEOPLE ARE SAYING

"The connection is solid, fast and reliable. I receive the advertised speeds at all times. Uploading to YouTube has never been quicker! Chuffed to bits!"

@ThatMumboJumbo

"I was having a lot of issues with my Virgin broadband (350Mb) service, which was very inconsistent and constantly kept lagging. Ghost gamer broadband provided a very quick, efficient and friendly service whilst actually understanding the needs of a true gamer."

Mohammed

"Customer service has been extremely good thus far. Speeds have been good and consistent."

Stuart

"I've been extremely happy with the service, speed of internet provision and customer service that I've received since moving over to Ghost Gamer Broadband."

Lisa

"Changing over to GGB, my average download speeds increased by 48% and my average upload speeds increased by 400%. All I can say is I am impressed."

@ScaldaYT

"It works from day one and has not stop very happy."

Billy

"Customer Service has been the best I've experienced from any company. Speeds are generally higher than other providers, and while I didn't notice a drop in my ping from my old provider, I am much happier with the price/quality ratio and the customer service!"

Sam

Reviews.co.uk

CONTACT US

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.