Why is the broadband checker not working for me?

Here are a couple of possibilities:

1. Your current services are not provided on the Openreach network. Providers like Sky and Virgin Media use other networks and we are unable to takeover services from other networks. DO NOT PANIC! You can have Ghost Gamer Broadband if you choose to have a new line installed. You can initiate the order process by clicking “no” to “Do you have an existing phone line?” and entering your post code.

2. As hard as we try technology can have issues sometimes. If you believe that the broadband checker is not working out of error, please refresh the page and try again. If the checker refuses to cooperate, please complete our contact us form with your landline number and address and we will do what we can to help.

Category: Technical Questions