Can I get help configuring my router?

All our supplied routers will be delivered pre-configured so it’s easy for you to get connected. However, should you need help with one of our routers or one of your own you can contact support at which will generate a support ticket for you and an engineer will be in contact.

Alternatively, please contact us by phone on 0203 301 9998 between 9am-5.30pm weekdays and we will be happy to help.

Please note that in the event you are seeking advice on a router you purchased elsewhere, our engineers will endeavour to assist where they can, however you may need to refer to the router manufacturer.

Category: Technical Questions