That may or may not be a problem. Some broadband providers lock the router to their services only i.e. BT Hub. This is similar to when a mobile phone is locked to only work on one mobile phone network. Some routers can be “unlocked,” and some online research may be able to help you figure out if you can do this or if you will need to purchase a new router. Remember that we supply a standard Wi-Fi router free of charge with any connection.