How do I raise a Fault?

Faults can be raised by emailing where a support ticket will be automatically generated and an engineer will be in touch shortly to investigate and troubleshoot.

You can also contact us on 0203 301 9998 to raise a support ticket. Calls will be answered between 9am-5.30pm weekdays. Calls outside of those hours will generate a voicemail email to engineers.

Category: Technical Questions